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Terms and Conditions

Welcome to CHAINZ Inc. These Terms and Conditions govern your use of our website and services, including all wholesale purchases of fine jewelry. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.

 


 

1. ACCEPTANCE OF TERMS

By registering for an account, placing an order, or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must discontinue use of the website immediately.

2. ELIGIBILITY

Our wholesale services are available only to legally registered businesses with valid business licenses, resale certificates, or tax identification numbers. By registering an account, you confirm that you meet these eligibility requirements.

3. ACCOUNT REGISTRATION

To access wholesale pricing and place orders, you must create an account. You agree to provide accurate and complete information and update your details as necessary. You are responsible for maintaining the confidentiality of your account credentials and any activities conducted under your account.

4. ORDERING & PAYMENT

  • Minimum Order Requirements: All wholesale orders must meet the minimum order quantity (MOQ) specified on our website.
  • Payment Terms: We accept payments via credit card, bank transfer, or other approved methods. All payments must be completed before orders are processed.
  • Pricing: All prices are listed in USD and are subject to change without notice. CHAINZ Inc. reserves the right to adjust prices due to market fluctuations.
  • Taxes & Duties: Customers are responsible for all applicable taxes, duties, and import fees.

5. SHIPPING & DELIVERY

  • Processing Time: Orders typically ship within [X] business days after payment confirmation.
  • Shipping Methods: We offer various shipping options, including express and insured shipping.
  • Risk of Loss: All shipments are FOB shipping point, meaning the risk of loss transfers to the buyer upon carrier pickup.
  • International Shipping: Customers are responsible for any customs duties, taxes, or delays due to customs clearance.

6. RETURNS & EXCHANGES

  • Defective or Incorrect Items: Customers must report any defects or incorrect shipments within 5 business days of receipt. CHAINZ Inc. will review the claim and may offer a replacement or store credit.
  • Final Sale Items: Custom or personalized jewelry and clearance items are final sale and non-refundable.
  • Return Authorization: Returns must be pre-approved and include a return authorization number. Unauthorized returns will not be accepted.

7. PRODUCT DESCRIPTIONS & WARRANTIES

We strive to provide accurate product descriptions and images. However, slight variations in color, weight, or design may occur. CHAINZ Inc. disclaims any implied warranties of merchantability or fitness for a particular purpose.

8. INTELLECTUAL PROPERTY

All website content, including images, designs, logos, and text, is the property of CHAINZ Inc. and is protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.

9. LIMITATION OF LIABILITY

CHAINZ Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the total amount paid by you for the order in question.

10. FORCE MAJEURE

We are not liable for any delays or failures in performance due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor strikes, supply chain disruptions, or governmental actions.

11. TERMINATION

We reserve the right to suspend or terminate your account if you violate these Terms and Conditions. Upon termination, any outstanding balances remain due and payable.

12. GOVERNING LAW & DISPUTE RESOLUTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of California, United States. Any disputes shall be resolved through binding arbitration in the state of California.

13. CHANGES TO TERMS & CONDITIONS

CHAINZ Inc. reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use constitutes acceptance of the revised terms.

14. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact us at:

CHAINZ Inc.
606 S. Hill Street Suite 511

info@chainzjewelry.com

(213) 290-0548